Privacy Policy

Privacy Policy for Hysun Solar Application

Effective Date: October 23, 2024

1. Introduction

Welcome to Hysun Solar’s application (“the App”). This privacy policy explains how Hysun Solar ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use the App to connect with our company and submit inquiries regarding solar installations.

By using the App, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

• Personal Identification Information: Includes name, email address, phone number, and other details you provide during inquiries.
• Location Information: If shared, your location may be used to provide relevant services in your area.
• Inquiry Details: Includes information like energy needs, property type, and other related details you provide.
• Technical Data: Device and usage data, such as IP address and operating system, to improve app performance.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Responding to Inquiries: To provide information and respond to your inquiries.
• Personalizing Services: To customize services based on your location and energy needs.
• Communication: To contact you regarding inquiries or future services and offers.
• Improving Our Services: To enhance the app experience and ensure security.

4. Sharing Your Information

We don’t sell your personal information. However, it may be shared in these situations:

• With Service Providers: For hosting, customer support, etc.
• Legal Compliance: If required by law or legal processes.

5. Data Security

We implement industry-standard security measures to protect your data, but no transmission method is 100% secure.

6. Retention of Data

We retain your data for as long as necessary to fulfill the purposes it was collected for, including legal obligations and disputes.

7. Your Rights

• Access and Review: You can request a copy of your personal data.
• Correction: You can request corrections to any inaccuracies.
• Deletion: You may request deletion of your data within legal limitations.
• Opt-Out: You can opt out of promotional communications anytime.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. If discovered, we will delete it promptly.

9. Changes to this Privacy Policy

This policy may be updated. Significant changes will be communicated via the app or other methods.

10. Contact Us